Privacy policy


C-Centric Ltd respects your privacy and will not sell or make available in any way your personal information except where you have specifically asked us to. The nature of the services provided by C-Centric Ltd means that we may obtain certain information about you.

This statement sets out the principles governing our use of your data. By registering to use our services and by using the C-Centric Ltd website generally, you agree to this use. Our general guidelines regarding the use of your data are as follows:

When you register to use certain areas of the site, we will ask you to provide certain data, such as your contact details and company information. We will store this data and use it to contact you, provide you with details of services and otherwise for the normal use and improvement of the site, unless you have asked us not to do so.

We may also use the data you provide us in response to surveys and to aggregate user profiles. For the avoidance of doubt, C-Centric Ltd will not pass data to any third parties except to enable you to receive information you have requested to be sent to you by post (we will disclose your address).

To enable us to monitor and improve the site, we may gather certain information about you when you use it, including details of your operating system, browser version, domain name and IP address, the details of the website you came from

Our site may link to other websites and we are not responsible for their data policies or procedures or their content.


Please use the contact form on this site to contact us.


From time to time, we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using C-Centric’s website and services, and contact us (details above) if you would like any information removed.




C-Centric is committed to protecting and respecting your privacy.


We take your privacy very seriously. Children (under 18s) are not eligible to use our services and should not submit any personal information to C-Centric.

Should you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Should you comment on a C-Centric web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the public on the website.

The website uses cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

This website uses Google Analytics. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Which organisation is collecting this information is a website owned by C-Centric Ltd, a provider of consultancy services and technology.


If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you our newsletter. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we may search our database using your email address to help diagnose the problem.


We do not share your personal information or email address with third parties.


Just like you, we hate spam. We do not send you spam emails.

You may opt-out of our emails at any time. An ‘unsubscribe’ link is included in all of our email newsletters.

Service Privacy Notice



C-Centric is a Data Processor that processes personal data on behalf of our clients as part of the services that we offer. We take our obligations to protect your privacy seriously. This privacy notice applies to the processing of information that we do on behalf of our clients.

This privacy notice explains what information we collect, how we use it, and how you can control your privacy settings.

What information do we collect

We receive and store any information you knowingly provide to us or our clients when you publish content, adding products and services to your online shopping cart, make a purchase or fill any online forms on our client websites. We may also collect information about you when you visit our clients’ websites or interact with our services. This information may include the following:

  • Your salutation, name, email address, address and phone number
  • Your IP address and device information
  • Information about the products and services you are interested in (for example Basket ID / Order ID, Title, Discounts, Address, Items, Product ID, Client Product ID, URL, Single Item Price, Category, etc.)

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources such as public databases and our joint marketing partners.

We use data centres and cloud-based data storage based within the EU and the UK and ensure we have appropriate contractual controls in place with our suppliers and conduct due diligence upon their security controls. In addition, we maintain our own security controls in accordance with ISO/IEC 27001:2013 security standards.

The information we collect varies from client to client depending on the setup of our services. Therefore, at the request of our clients we may capture additional information. To understand this fully, we recommend you get in touch with the Data Controller directly.

How we get your information

We obtain your information directly from our client’s websites when you approve the use of cookies and similar technologies. Our solutions use local storage that you agree to on your device, and this allows us to understand your activity on our client’s websites.

We may also receive your data directly from our clients in order to manage our services, for example unsubscribe records.

How do we use your information?

Processing your Personal Information depends on how you interact with the Website and Services and if you have given your consent for one or more specific purposes. This, however, does not apply, whenever the processing of Personal Information necessary for the purposes of the legitimate interests pursued by us or by a third party.

We rely on the following legal bases as defined in the GDPR upon which we collect and process your Personal Information:

  • User’s consent
  • Performance of a contract
  • Compliance with the law and legal obligations

Note that under some legislations we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any other of the legal bases above. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

We use your information to:

  • Send marketing communications on behalf of our clients via phone call, email, SMS and alternative messaging channels.
  • Generate reports for our clients about the effectiveness of our services.
  • Upon the request from our client, we may use partner services to combine data that we capture from our client’s website to provide you with data within a third-party website or third party email, related to your journey on our client website.
  • Depending on the services our clients procure from us it may be that either C-Centric or our Partners create customer profiles to tailor marketing you receive based on your activity on our client’s website.

Please note that we do not use the personal information collected for our own purposes. We only use it as instructed by our clients to provide our services. Our clients are the “Data Controllers” in relation to the personal information collected and used via our service. Please see the privacy notice of our clients whose websites you have visited to find more information about how they will use your personal information.

We may use aggregated anonymous non-personal (statistical) information for reporting purposes to demonstrate the value of our services, to monitor and present the effectiveness of our services and to detect anomalies in the data we receive from our clients’ websites.

Who we share your information with:

We do not sell or otherwise disclose personal data collected, except as described.

How do we protect your information?

We have in place appropriate policies, rules, and technical and organisational measures to protect your personal data from unauthorised or unlawful processing, and against accidental loss, destruction or damage.

We also have procedures in place to deal with any data security breach. We will notify our clients and any applicable regulator of a data security breach where we are legally required to do so. Our clients, as Data Controllers, are responsible for notifying you of any breaches.

How long do we keep your information?

Your personal data will be kept as long as necessary, as defined by our clients in our contractual agreements with them.

Lawful Basis

Our clients are contractually bound to ensure that they obtain a sufficient lawful basis for the processing of your personal data.

C-Centric operates on the lawful basis they determine as Data Controller. Where C-Centric as a Data Processor identifies any potential breach of legislation or regulation in relation to lawful basis, we are obliged to inform the Data Controller of such breaches.

Withdrawing Consent or Opting Out?

You can withdraw your consent for the processing of the information referred to above by activating the settings on your browser that allow you to refuse the setting of all or some cookies or similar technologies.

Our clients may control the setting of cookies upon your device through their own cookie management platforms. However, if you use your browser settings to block all cookies or similar technologies (including essential cookies) you may not be able to access all or parts of our client’s website.

How can you exercise your rights?

Should you wish to exercise your rights under GDPR then you should contact our client as Data Controller and under our obligations to our client, we will implement appropriate processes to assist our clients in the response to your rights request.

If you wish to raise a complaint in respect of the personal data that we process on behalf of our client, then this should be raised with our client as the Data Controller and under our obligations to them we will assist our client in respect of any complaint or query raised.

For information, our HQ is in the United Kingdom and our independent data regulator is the Information Commissioners Office.

If you need any further information from us, please use complete and submit an enquiry form via the contact us page on our website.