New Ai Chatbot for comparison sites
C-Centric has launched the first-ever AI chatbot designed to facilitate ‘chat led’ switching between comparison site and provider site.
July 14 2023
C-Centric has launched the first-ever AI chatbot designed to facilitate ‘chat led’ switching between comparison site and provider site.
July 14 2023
Shifting Mindsets with AI and Data Driven Success
Customer insight products – PrediCX, AI for Contact Centres – move to new ownership
Adobe Experience User Networking Group
Adobe Experience User Networking Group
How to keep your outbound operations compliant (GDPR & 2017 OFCOM regulation changes)
How new analytics-driven inbound call-routing can transform conversion and reduce cost.
C-Cam – a new solution that enforces outsourced Contact centre compliance and delivers back control to management